Demonstrate strong communication skills and an ability to convey complex technical information in user-friendly ways.Proven experience in a technical support and customer facing role.We bring the customer voice across the organization to ensure Dropbox delivers the best possible customer experience. We focus on solutions that work for our customers as well as implementing technologies that will simplify our customers’ journey. With over 700 million registered users, the Customer Experience (CX) team is at the forefront of simplifying how our users and customers interact with Dropbox. Team DescriptionĪt Dropbox, we aim to put the customer at the center of everything we do. From our headquarters in San Francisco to eight dedicated Studios and a worldwide team of employees who choose where they work best, our Virtual First approach is leading the way into the future of work. With more than 700 million registered users across more than 180 countries, our mission is to design a more enlightened way of working. Dropbox is a leading global collaboration platform that's transforming the way people work together, from the smallest business to the largest enterprise.
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